Refund policy

 

Return & Refund Policy

All Bullish Mood products are made to order specifically for you. Because each item is produced on demand, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after receiving your order. Include your order number and clear photos showing the issue. Once the issue is reviewed and approved, we will arrange an appropriate replacement or refund at no additional cost to you.

Sizing

Please review the size guide carefully before ordering. Because our products are made to order, we cannot offer returns or exchanges when the wrong size was ordered by the customer.

Order Changes & Cancellations

Orders are sent to production quickly. If you need to change or cancel an order, contact us immediately. We cannot guarantee changes or cancellations once production has started.

Refunds

When a refund is approved, it will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Contact Us

For questions about an order, return, replacement, or refund, contact us at hello@bullishmood.com